This my review :Ladies and gentlemen, I regret to tell you about my experience at the İstanbul clinicDiş AkademisiZumrutevler Mahallesi, Hanımeli Caddesi, No:3/B, Istanbul, Maltepe, 34852At the beginning of our acquaintance, Mr. Manager Onur Yavuz seemed pleasant and polite.I decided to place 8 implants, 21 zircon crowns and, of course, also carry out preliminary preparation of the teeth for this process.When the implants were installed, Mr. Onur Yavuz began to insist on 80% payment and repeated this periodically several times.I politely explained to him that payment would be made after finishing the work immediately as agreed in advance.Then, on the day before the installation of the crowns, he demanded that I sign a contract in which it was printed that I was satisfied with the entire procedure and had no complaints, he also demanded that I write it by hand and put my signature.I was very surprised and said that I can do it after the whole process is over if I want, but then he said that if I don’t sign this paper. There will be no further service.I was in complete shock, since my mouth was full of implants without crowns and was a monstrous sight and I had no other choice but to sign this paper.After this, the crowns were installed and I paid in cash for the work done.After this visit, I returned to the Netherlands and had to come back some time later to finish the remaining crowns.Upon return. I went to my Dutch dentist for control and it turned out that two cast crowns were installed on my teeth 26/27 and one of the teeth did not have preliminary preparation and did not fit, and the presence of articular crowns does not provide complete control. .I reported this to Mr. Onur Yavuz and he said that when I arrived he would see what to do and promised to install 2 separate crowns, he was also very unhappy that I went to my dentist, explaining that I I don't trust his doctors. .(You always have the right to a second opinion!)In this Turkish clinic they took x-rays many times, but no one saw the problem of this tooth (or did not want to see it).Separate crowns had to be placed on two teeth, as well as preliminary preparation, which was not done and entailed additional costs for me.Upon returning to Turkey, these two cast crowns were removed and Mr. Onur Yavuz promised me that when all preparations were completed, he would make new crowns (which is required by the guarantee).Unfortunately, this gentleman deceived me and did nothing and said that he would return the value of my crowns, then I told him all the necessary bank details, but he said that he could not make the return by a regular normal international transfer and sent me a copy of some Turkish papers, where my bank account number was not even indicated, but only myName.I also called this Turkish bank. but nothing is known about this transaction there.This type of treatment of clients and failure to fulfill its obligations and guarantees is scandalous and has no right to offer its services as a medical institution and should be blacklisted.
